Char-Griller Reviews

Here are some alternatives to Char-Griller:

1. Weber Original Kettle 22"
2. Char-Griller Grand Champ XD
3. Kamado Joe Classic II
4. Masterbuilt Gravity Series 1050
5. PK300 Grill and Smoker
6. Weber Smokey Joe 14"
7. Nuke Delta 40-Inch Gaucho Grill
8. PK Grills PKGO Portable Charcoal Grill and Smoker
9. Masterbuilt Portable Charcoal Grill and Smoker with Cart
10. Everdure CUBE Portable Charcoal Grill

These alternatives offer a variety of features and price points, catering to different grilling needs and preferences. Some are portable for on-the-go grilling, while others are more suitable for stationary use. Some offer advanced features like self-feeding and smoking capabilities, while others focus on the basics of charcoal grilling. It's recommended to research each option to find the best fit.

To open an account on Char-Griller, follow these steps:

• Visit the official website: www.chargriller.com.
• Click on Login / Sign up.
• Fill in the required fields marked with *. These include First Name, Last Name, Email, Confirm Email, Phone, Country, Address Line 1, City, State, and Zip Code.
• Provide Product Information such as Product Type, Product Model, Date of Purchase, and Place of Purchase.
• Attach an image of your product and receipt. Files must be less than 10MB in size and in .jpg, .png, .gif, or .pdf format.
• If you wish to receive promotional emails, check the box that says Opt-In for Promotional Emails.
• Click on Submit.

After submitting, you will be redirected to a "Thank You" page. Check your email inbox or junk folder for your case number. If no email is received then submit the form again. After your second submission with no confirmation email, please contact Char-Griller via the chat option at the bottom right of the screen.

This process registers your Char-Griller® Grill, Griddle, or Smoker and activates your warranty. If you need further assistance, visit the Customer Support page on the Char-Griller website.

The return policy for Char-Griller is as follows:

• Returns are accepted only on items purchased directly through Char-Griller via their website: www.chargriller.com.
• Products can be returned up to 45 days from the original date of shipment.
• All merchandise must be unused, unassembled, and returned in the original packaging.
• Char-Griller does not accept returns on charcoal, fire starters, rubs, spices or wood chunks.
• A full refund for the price of the merchandise will be automatically applied to your credit or debit card within 10 business days after receiving the returned product.
• If your original form of payment is no longer active, a check will be sent via USPS mail within 30 days.
• Return shipping is the responsibility of the customer.
• Original and return shipping costs are non-refundable.
• All items must be post-marked within 45 days from the original date of shipment.
• No refunds will be given on product(s) returned after 45 days from the original date of shipment.

For print-on-demand apparel purchased on chargriller.com, any claims for misprinted/damaged/defective apparel items must be submitted within 15 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date.

This return policy applies only to products purchased directly from Char-Griller via their website: www.chargriller.com. If you made your purchase through an authorized Char-Griller retailer, please contact the retailer directly for information regarding their return policy.